| Seller | Liquor Shop Sumura — Hiroshi Sumura | ||||||||||
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| Representative | 洲村博志 | ||||||||||
| Operations Director | 洲村博志 | ||||||||||
| Address | 3-6-20 Nakamura, Ube-shi, Yamaguchi 755-0072, Japan | ||||||||||
| Phone | 0836-21-4721 | ||||||||||
| hiroshi@sumura-sake.com | |||||||||||
| Additional Fees | Bank transfer Bank transfer fees are borne by the customer. Cash on delivery
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| Shipping | A flat rate of ¥1,000 (incl. tax) per parcel nationwide. (Orders of more than 10 bottles are split into two boxes, requiring two parcel charges.) Refrigerated delivery incurs an additional ¥220 (incl. tax) per parcel. | ||||||||||
| Returns & Defects | Returns for customer convenience are not accepted as a rule. In the case of a defective item or an error on our part, we bear the cost. Please contact us if damage occurs during transit. 【Eligible for return】Defective items or shipping errors on our part. 【Return period】Returns are possible if you contact us within 7 days of delivery. We will dispatch a replacement promptly, covering both shipping and handling fees. | ||||||||||
| Delivery Timing | For prepayment, unless a date is specified, we ship within 3 business days of payment confirmation. Otherwise, we ship within 3 business days of order confirmation. | ||||||||||
| Payment Methods | Bank transfer, Cash on delivery, Credit card | ||||||||||
| Shipping Method | Yamato Transport | ||||||||||
| License / Authorization | License: Liquor retail sales licence Licence number: Uho No. 6 |